At Room Noir, your privacy is of utmost importance to us. This privacy policy outlines how we collect, use, protect, and handle your Personally Identifiable Information (PII) in connection with our website and services. PII, as defined in US privacy law and information security, refers to data that can identify, contact, or locate a single person, or identify an individual in context.
We take your privacy seriously. We use your data to create the best possible experience for you on our site. If we don’t need it, we will delete it. We understand your data is precious and needs to be treated with the utmost respect and privacy. We are committed to keeping your data safe and secure. In this policy, we will walk you through why and how we collect PII, how we use it, and your rights concerning your data.
We use your information in several ways, depending on the type of data we collect. Below, we detail how we use this information and the reasons behind it.
**What We Collect When You Create an Account on Our Site**
When you register for Room Noir, we collect your email address and password. Your password is encrypted before it is stored and is never kept in plaintext. This information is necessary to allow you to sign in to our site and to communicate with you regarding your subscription or account status.
**What We Collect When You Subscribe to Our Membership Tiers**
When you subscribe to our membership tiers—Silver, Gold, or Platinum—we collect your subscription information through our payment processor partners. We do not store any credit card information. Instead, we link your subscription information with your account to confirm your access privileges according to your membership level.
**What We Collect When You Browse Our Site**
As you browse Room Noir, we collect information about your device and how you interact with our site. This includes your IP address. We use this data to enhance our site, monitor traffic, and identify any issues that arise during your visit.
– We do not, and will not, sell any of your personal data to any third party.
– We share your data with the following categories of companies as an essential part of being able to provide our services to you:
– Companies that provide services to facilitate your subscription, such as payment processors or other IT services.
– Professional service providers, such as marketing agencies, advertising partners, web developers, and hosting services, who help us run and improve Room Noir.
– Credit reference agencies, law enforcement, and fraud prevention agencies, when necessary, to help combat fraud.
We may provide third parties with aggregated but anonymized information and analytics about our customers. Before sharing, we ensure that this data does not identify you personally.
We will retain your information for as long as you maintain an account with us, or as long as necessary to provide you with our services. If you contact our customer support, we may retain your data for a period needed to provide support-related reporting and trend analysis.
If necessary, or required to meet legal or regulatory obligations, resolve disputes, prevent fraud, or enforce our terms and conditions, we may retain certain information even after you have closed your account or no longer require our services.
You have the following rights regarding your personal information:
– The right to be informed about how your personal information is being used.
– The right to access the personal information we hold about you.
– The right to request the correction of inaccurate personal information we hold about you.
– The right to request that we delete your data, or stop processing or collecting it, in certain circumstances.
– The right to stop direct marketing messages by unsubscribing.
– The right to request that we transfer or port elements of your data either to you or another service provider.
If you wish to exercise any of these rights or have questions, please contact us at info@roomnoir.com.
We may update this policy from time to time to reflect how we are processing your data. If significant changes are made, we will notify you through our website or via email, allowing you to review the changes before they take effect.
If you have any questions regarding your data, please contact us at info@roomnoir.com. For inquiries about our products, your order, or any other reason, reach out to us at the same email.